Privacy policy.
Effective Date: January 1, 2022
Last Updated: January 1, 2025
Siip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Siip mobile application (the "App") and related services (the "Services"). By using our App, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, and password.
Profile Information: If you choose to add a profile picture, display name, or other details, we store that information.
Coffee Preferences & Reviews: If you rate, review, or save coffee preferences, we store that information to improve your experience.
Communication: If you contact us for support, we collect your contact information and correspondence.
b. Information Collected Automatically
Device Information: We collect information about the device you use, including model, operating system, and unique identifiers.
Usage Data: We collect analytics on how you interact with the App, such as features used and time spent on the platform.
Log Data: Our servers automatically collect data when you use the App, including IP address, timestamps, and error reports.
c. Information from Third Parties
If you sign up or log in using Google, Apple, or other third-party authentication services, we receive basic account information from those providers.
We may receive aggregated analytics from third-party service providers.
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve the App and Services.
Personalize your experience based on coffee preferences.
Respond to inquiries and customer support requests.
Monitor usage patterns and improve App performance.
Enforce our Terms of Service and prevent fraud or misuse.
Comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following situations:
Service Providers: We use third-party analytics and cloud storage providers to improve our App.
Legal Compliance: We may disclose data if required by law or to protect our rights, property, or safety.
Business Transfers: If Siip is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Data Retention
We retain your information for as long as necessary to provide our Services or comply with legal obligations. You can request account deletion at any time by contacting us at hello@siip.coffee.
5. Your Rights & Choices
Depending on your location, you may have the following rights:
Access & Update: You can review and update your personal information in the App settings.
Data Deletion: You can request the deletion of your account and associated data.
Opt-Out: You can opt out of marketing communications.
To exercise your rights, contact us at hello@siip.coffee.
6. Security Measures
We take reasonable precautions to protect your data from unauthorized access or loss. However, no online service is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Siip is not intended for children under 13, and we do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the App or via email. Continued use of the App after changes means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
hello@siip.coffee